Refund and Return Policy

Refund and Return Policy

We want you to love your order. If something is not right, contact us within 14 days of delivery at plojoanka@gmail.com with your order number and a photo.

  • Damaged, defective or wrong item: we will send a replacement or refund you in full.
  • Not as described: contact us and we will find a solution.
  • Change of mind: please contact us first; return conditions and shipping costs will be confirmed by email.

Refunds are issued to the original payment method within 5-10 business days after we approve your request.